Our Requirements:

  • communicative skills: well-developed communication skills, courtesy, ability to listen and respond to guest requests;
  • knowledge of English and Czech language (A2 level): ability to hold simple conversations with guests;
  • understanding and use of basic phrases and expressions necessary for everyday communication;
  • ability to answer basic questions and queries in both English and Czech;
  • ability to work with office programs (e.g. MS Office), hotel management systems (PMS) and other documentation programs;
  • Effective time management, ability to prioritize tasks and work under multi-tasking conditions;
  • high level of responsibility, accuracy in maintaining documentation and completing tasks.
  • ability to work as part of a team, foster a friendly atmosphere and work effectively with other hotel departments;
  • ability to work under stressful situations, solve problems quickly and provide quality service under challenging conditions;
  • a desire to improve skills, learn new things and take any additional training the hotel has to offer;
  • knowledge of other foreign languages is an advantage as it helps to serve guests from different countries more effectively.

Salary and financial terms:

  • wage of 150 CZK/hour;
  • average salary of 42,000 CZK/month;
  • meals at 30 CZK;
  • we provide accommodation;
  • payment of advances.

We offer:

  • appropriate financial evaluation and performance bonuses;
  • work in a stable and growing company with a long tradition;
  • friendly team and pleasant working environment;
  • opportunity for professional growth and training;
  • meal allowances and other employee benefits;
  • support and safe working conditions.

Responsibilities:

  • receiving and registering guests on arrival, issuing room keys and providing necessary information about hotel services and local sights;
  • processing reservations via telephone, e-mail or online systems;
  • confirming reservations and making necessary changes;
  • answering guests' queries, resolving problems during their stay, providing information on hotel services and assisting with unforeseen situations;
  • Issuing bills, accepting payments for accommodation and other hotel services, managing cashiering operations;
  • cooperating with housekeeping, restaurant, technical staff and other hotel services to ensure a comfortable guest stay;
  • maintaining guest records, updating database information, creating hotel occupancy reports and other administrative duties;
  • ensuring a high level of service, compliance with hotel rules and standards;
  • preparing necessary documents, letters and other correspondence; organizing and conducting events at the hotel.